Turtleneck Moe
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Shipping & Delivery
US
- 8-12 Business Days
- Flat rate Shipping ($13.99 USD)
UK
- 7-10 Business Days
- Flat rate Shipping ($6.99 USD )
Germany
- 3-4 Business Days
- Flat rate Shipping ($4.99 USD)
Note
we offer free shipping on orders over $150 USD
14-Days Hassle Free Return
We make every effort to ensure your complete satisfaction with your purchase. However, if the product does not meet your expectations, we offer a return option within 14 days of delivery. Goods must be in pristine condition and include all original labels and packaging. If you have any questions or concerns, our customer service team is always ready to help.
With limited exceptions, valid returns are refunded in the form of store credit or Refund to orginal payment as request from the customers. Damaged/defective items will be subject to an exchange if in stock.
All store credit, refunds, and/or exchanges that are due will be issued within 48 hours after the return is processed.
All final sale items are marked as such and cannot be returned for store credit.
You can find additional information about our Return Policy Here
Spend $150+USD Get Free Shipping
Hassle Free - 14 Day Returns
Buy Two Items & Get 3rd Item For Free
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Frequently Asked Questions
Order
◉ Canada :
Ship Time : 2 - 5 Business Days
Shipped : From Canada
◉ USA :
Ship Time : 2 - 5 Business Days
Shipped : From US
◉ INTL :
Ship Time : 6 - 10 Business Days
Shipped : From US
You can return your order within 14 days. Register the item(s) you wish to return using our online portal.
Go to https://bydavidkollar.com/pages/returns to start your return. Once the process is complete, you will be emailed a return label. We will happily exchange your item or issue you a refund for all or part of your order.
They must arrive back to us no later than 28 days from the delivery date.
We offer free shipping to U.S. and Canadian customers on orders over $400 USD before discounts.
Yes, we have partnered with Afterpay which will allow you to split up payments upon checkout.
DHL, Canada Post, UPS, Fedex, Purolator & More
All items from Main Collection are duty-free in the U.S. and Canada.
◉ Canada :
Ship Time : 2 - 5 Business Days
Duties : 0% Fee
Shipped : From Canada
◉ USA :
Ship Time : 2 - 5 Business Days
Duties : 0% Fee
Shipped : From US
◉ INTL :
Ship Time : 6 - 10 Business Days
Duties : 5 - 15% May Apply
Shipped : From US
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Note: The Layers/Essential is Made in Canada and ships directly from Canada Only.
Canada: 0% Duties Fee
USA & INTL : Duties May Apply (15–30%)