Privacy Policy
Last Updated: June 27, 2026
At Celia Moda ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.celiamoda.com, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase from Celia Moda, we may collect the following information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment providers)
- Order history
Device Information
We automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Time zone
- Cookies
- Pages viewed
- Products viewed
- Referral source
- Website interaction data
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide shipping and delivery updates
- Respond to customer service inquiries
- Process refunds and exchanges
- Prevent fraudulent transactions
- Improve our website and shopping experience
- Personalize product recommendations
- Send promotional emails (only if you have subscribed)
- Comply with legal obligations
3. Consent
By providing personal information to complete a purchase, verify your payment method, arrange delivery, or process a return, you consent to our collection and use of your information for those purposes.
If we request your information for marketing purposes, we will ask for your explicit consent or provide an opportunity to opt out.
You may withdraw your consent at any time by contacting us at:
4. Sharing Your Information
We only share your information when necessary to operate our business, including with:
- Shopify
- Payment processors
- Shipping carriers
- Fraud prevention providers
- Marketing service providers
- Analytics providers
We may also disclose information if required by law or to protect our legal rights.
We never sell your personal information to third parties.
5. Shopify
Our store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products.
Your information is stored through Shopify's secure infrastructure protected by industry-standard security measures.
To learn more about Shopify's privacy practices, please visit:
https://www.shopify.com/legal/privacy
6. Payment Processing
All payment transactions are handled securely through trusted payment providers.
Your payment information is encrypted using Secure Socket Layer (SSL) technology and processed in accordance with PCI-DSS security standards.
Celia Moda does not store your complete credit card information.
7. Third-Party Services
We work with trusted third-party providers that assist with:
- Payment processing
- Shipping
- Website analytics
- Marketing
- Customer support
These providers only receive the information necessary to perform their services and are required to protect your data.
Please review their individual privacy policies for more information.
8. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Measure advertising effectiveness
- Analyze website traffic
- Personalize your shopping experience
You may disable cookies through your browser settings; however, doing so may affect certain website functionality.
9. Analytics
We may use analytics services, including Google Analytics and similar technologies, to better understand how visitors use our website.
These tools help us improve website functionality, customer experience, and marketing performance.
You may opt out of certain analytics tracking through your browser settings or available opt-out tools.
10. Marketing Communications
If you subscribe to our newsletter, we may send:
- New arrivals
- Promotions
- Exclusive offers
- Product updates
- Company news
You may unsubscribe at any time using the "Unsubscribe" link included in our emails or by contacting us.
11. Data Security
Protecting your information is important to us.
We implement appropriate technical and organizational security measures, including:
- SSL encryption
- Secure servers
- PCI-compliant payment processing
- Limited employee access
- Fraud monitoring
- Industry-standard security practices
While we strive to protect your information, no method of internet transmission is completely secure.
12. Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer needed, it will be securely deleted or anonymized.
13. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request a copy of your personal data
- Object to certain processing activities
To exercise these rights, please contact us.
14. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
15. International Data Transfers
If you access our website from outside the country where our servers are located, your information may be transferred and processed in other countries where our service providers operate.
By using our website, you consent to these transfers.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Updates become effective immediately upon publication on this page.
We encourage you to review this Privacy Policy periodically.
18. GDPR Privacy Rights (European Economic Area & United Kingdom)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and the UK GDPR.
These rights may include:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal information ("Right to be Forgotten").
- The right to restrict or object to certain processing activities.
- The right to withdraw your consent at any time where processing is based on consent.
- The right to receive your personal information in a portable format.
- The right to lodge a complaint with your local data protection authority.
We process your personal information only where we have a lawful basis to do so, including:
- Performance of a contract (processing your order)
- Compliance with legal obligations
- Legitimate business interests
- Your consent
To exercise any of these rights, please contact us at support@celiamoda.com.
19. California Privacy Rights (CCPA/CPRA)
If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
These rights may include:
- Knowing what personal information we collect.
- Requesting access to your personal information.
- Requesting correction of inaccurate personal information.
- Requesting deletion of personal information, subject to applicable exceptions.
- Receiving a copy of your personal information.
- Opting out of the sale or sharing of personal information, where applicable.
- Limiting the use of sensitive personal information, where applicable.
- Not being discriminated against for exercising your privacy rights.
Celia Moda does not sell your personal information for monetary compensation.
If applicable law requires us to offer additional opt-out choices for advertising or analytics technologies, we will provide those options through our website.
To submit a privacy request, contact us at support@celiamoda.com.
20. Canadian Privacy Rights
If you are located in Canada, you may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
You may also withdraw your consent for certain processing activities, including marketing communications, at any time.
21. Google Consent Mode & Advertising Cookies
Our website may use Google services, including Google Analytics and Google Ads, to help us understand website performance and improve our advertising.
Where required by law, we will request your consent before storing or accessing non-essential cookies on your device.
Depending on your location, you may be able to:
- Accept all cookies.
- Reject non-essential cookies.
- Customize your cookie preferences.
- Change your consent choices at any time through our cookie settings.
Consent choices may affect the functionality of personalized advertising and certain website features.
22. Do Not Track Signals
Some web browsers include a "Do Not Track" (DNT) feature. At this time, there is no universally accepted standard for responding to DNT signals. As a result, our website does not currently respond to browser DNT requests.
Where required by applicable law, we provide other methods for managing cookie preferences and privacy choices.
23. Data Breach Notification
If we become aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the appropriate regulatory authorities and affected individuals as required by applicable law.
24. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Celia Moda
Email: support@celiamoda.com
Website: www.celiamoda.com