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Frequently Asked Questions
SHIPPING
US
- 8-12 Business Days
- Flat rate Shipping ($13.99 USD)
UK
- 7-10 Business Days
- Flat rate Shipping ($6.99 USD )
Germany
- 3-4 Business Days
- Flat rate Shipping ($4.99 USD)
Note
we offer free shipping on orders over $150 USD
Please allow 24-48 Hours for our team to process your order once payment confirmation is received. Our team handpicked your order and goes through an inspection process before being shipped out to you. This excludes weekends, as we ship from Monday-Friday. During sale periods or the holidays, please allow up to 3-5 business days due to higher then normal order volumes. Weekends do not count.
There may be a delay in dispatching your order during our flash sales, promotions, or peak busy periods. Please allow 1-3 days for our team to pick and pack your order. Orders are shipped in order of earliest to latest. You will receive an email confirmation when your order leaves our warehouse.
You should receive a tracking number in your email. Also you can check your order through our Portal Track order portal ,You can also reach out to our customer service team at support@celiamoda.com ,We offer 24/7 Customer Service and are eager to assist you with your order. Don't worry if your tracking number is not active; it can take up to 3-5 days after shipment for our logistics partners to activate a tracking number. Rest assured that you will receive the item you've ordered.
Yes we offer free shipping on orders over $150 USD
